I took these photos in late-December at the Brazilian Cafe at the Heidelberg West petrol station (Total, I think) off the N3 next to the Suikerbosrand exit (R550).
Mr Brazilian,
My chicken-mayo toasted sandwich was decent but it didn't look like the one in your picture. While the filling was pretty close, what about the frilly greens served to sit-down only?
Your poster says to me, "Hey Lisa, with this order you get a delicious chicken-mayo toasted sandwich and it comes with a fresh side salad, if you sit down and eat here." I did. With my two friends. One also ordered chicken-mayo. Not a green leaf, juicy cucumber slice nor red tomato in sight.
I didn't have the inclination to question the inattentive staff about this; afterall, the picture is self explanatory. I thought it would be more fun to send you photos. I have taken the opportunity to rectify your promotional poster so that it accurately depicts the offering.
Lisa[Yes, I have copied my photos to Brazilian Coffee Shops' franchise admin]
Update: The franchise administrator responded within hours to offer a refund. Very prompt, very efficient and polite. Very nice. He will also follow up with the franchise to bring this to their attention. Well done Brazilian Coffee Shop!
1 comment:
Brilliant! You are the champion of taste buds! Please keep us posted on the outcome.
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