Three cheers for Amazon.com

A few weeks ago the screen on my Kindle Fire died. I have absolutely no idea how or why as I'd had it for about 6.5 months with not one glitch. I'd been reading the night before and the next night when I picked it up again... nothing but a few coloured lines lying horizontally across the screen. I was away so when I got back the next evening I got online to check out trouble shooting and screen issues in Amazon's support section. I rebooted a few times - nada.

Then, I used their 'chat' option to type-talk directly to a support person. I told her what I'd tried and she replied with (paraphrased), "No problem. We'll replace your unit at no charge; just return your unit to us within 30-days".

There was one catch.

They would only ship to the US (not even the UK). So, that evening I made contact with my friend Sandy in Atlanta and she said she'd gladly receive the unit the post it on to me.

I got back on the chat support, spoke to another person and gave her Sandy's address. The first support person has logged our conversation so it really was just a matter of handing over Sandy's address. This was Sunday night. My new unit arrived at Sandy's place on the Tuesday.

It must have been just over two weeks after I'd first made contact with Amazon that I got an automated reminder saying they had not yet received my faulty unit and that I need to be sure to send it or else they will bill me for the replacement unit.

This time I sent them an email through the Amazon website to say that I'd sent it on X date and that this was the tracking number and that I'd taken a photograph of the registered slip with tracking and could email it to them. I had phoned tracking here and it was confirmed that the unit had left South Africa; our post office said they would be able to track it on their side once it landed in the US. It essentially had been there for two weeks when I tried to locate it.

I got an apologetic email back within a few hours saying that I shouldn't have received that message (I think the person thought I'd got a message saying I was being billed there and then) and that they realised that I'd sent it ("Must be lost in the post") and that they'd made a note on my account that I wasn't to be billed for the replacement unit! How's that!

I did reply to reaffirm the tracking number etc.

Sandy sent me the tracking number for the replacement unit she'd posted on to me. The USPS system showed that it has left the US almost two weeks ago. I phoned our post office track and trace and they had no trace of it. The woman said it would take 10 to 14 working days. Surely if it has left the US and landed in SA it should be traceable, at least to a postal depot? I wasn't totally worried yet but we all know the SA postal system... sometimes fantastic and sometimes stuff gets nicked.

That afternoon I found a slip in my post box saying it was at my local post office (and yet it could not be traced).

I'm delighted to have my Kindle back as I was halfway through a book and an audio book. The brilliant thing about Amazon is that my books (and audio books on Audible.com) are all on my Cloud so all I have to do is re-download them to the unit.

I am soooooo super impressed with Amazon.

Plus special thanks to my friend Sandy for receiving and sending it on to me.

Garden excitement

It's all happening! My plants were taking ages and then they started shooting up. After two days of rain they're looking INCREDIBLE. The rain halted this afternoon and a spot of sun came out so I dashed outside. This is what I saw...

Black berry plant - first berry forming. My green-fingered friend, Barbara, gave me this plant (and a blueberry one too!) It is doing really well.

Three of my heritage tomato varieties are now in their new home -  a new bed I created two or three weeks ago. They've been growing in a pot for AGES! They're now in the fast-growing phase. The ones here are Malawi Cherry, Geranium Kiss and Tigerella. I'm addicted to netting so I've made a protective cover for them. My fingers (and toes) will be crossed over the next few days as they adapt to their new bed and the great outdoors.

Another of the heritage tomato varieties. This is Geranium Kiss. The leaves have a very geranium scent.

This is a 'Teddy' sunflower.

This is the first sunflower that opened. He's now fully open and the others (all on the same plant) are opening too. You can see loads of green growing in the bed and dashes of yellow at the bottom from other sunflowers. Totally joyful!

The tallest of the sunflowers. He's just opened.

An interesting face. The petals are just starting to unfurl. She's going to be beautiful!

This is the high-yield, kitchen-pot-plant cherry tomato plant that seeded itself in the bed that I'd planted the 'parent' in earlier this year. I moved it into the main bed a few weeks ago and it is thriving. These are the first cherry tomatoes growing and ripening. It is a small, squat plant.

Beautiful butter lettuce. Loads of young swiss chard varieties in the background.

An attempt at a photo with my favourite cat (my little angel) and my favourite flower - sunflower! Bracken didn't want to have much to do with this! She's my little gardening companion and she'll easily spend an hour out here with me while I mess around with plants and weeding and netting and cable ties. 

Green night running

As if the xmas O event wasn't fun enough for one day there was the Energizer Night Race on Saturday night. Last year I did the event in an all-girls, four-person team and the year before in a mixed four-person team with my Abu Dhabi teammates. This year the relay was downsized to allow pairs only - so I roped in my buddy Fred to be my teammate. And he gamely allowed me to deal with outfit ideas...

And that's how we ended up in bright green afro wigs and green netting skirts with face paint masks and tons of glo-sticks!

If you think we look good now, just wait. We started glowing as darkness descended.

We were very lucky to have a band of merry supporters in the form of Mike (Fred's son - his birthday! - wearing green wig) and Tezz (AR friend up from Durban), Ephraim (my talented young orienteer from Polokwane - here for an O mapping course on Sunday) and Pam (Fred's wife - her birthday was the day before). Wonderful to have these friends with us.

The event was held in the Modderfontein Nature Reserve and the number of participants was MASSIVE. TOO MASSIVE actually. A good 3000-odd people there for the MTB relay, short and long runs, walk and the run relay.

Sadly there were very few pairs in the run relay (6km each) this year - only a handful of us waited at the changeover. I've got no idea how we did because our times weren't taken. There was too much carnage at the finish line with hundreds of people going through at the same time.

Glowing! Our glo-sticks looked fabulous!

Fred ran first; I took the second leg and got caught in the hordes coming in to the finish. We didn't hang around for the festivities - just too many people.

Tall dude. Leg chair. Pose for photo. Yeah. Check out our glo-sticks EVERYWHERE!

The run route was quite nice but often difficult to know where you were going. We (and other relay runners) initially thought we'd run a wrong loop up a hill but as we all did it it seems to have been right... There was no sign for us at the road junction and down the hill the sign was to my right, pointing straight ahead, instead of in front of me directing me to turn right... I enjoyed the section through the gum trees although I nearly got unstuck a few times because the terrain off the 'trail' was mostly as smooth as the ground making up the trail. Nonetheless, we both had good runs, moving swiftly along the route. Although the weather was a little chilly, it was PERFECT for running.

This is a fun and vibey event with stage entertainment and music. I enjoy this event every year but it is now a bit too big 'n busy for me.

Annual xmas O novelty event

On Saturday was the annual xmas orienteering novelty event organised by my friend Sarah and her helpers from WITSOC (the university orienteering club). And they totally outdid themselves.

With Sarah. Wearing my xmas socks for the occasion ;)

We started off with four controls that we had to find in order - like regular O.

Then, it was a corridor orienteering task. Here most of the map is deleted to remove all but a ribbon of map. You have to stay within this ribbon (the 'corridor') and along the way there were xmas-themed pictures like a snowman, bells, an angel and such. The location of these pictures is not marked on the map so you just have to stay in the corridor and look out for them along the way.

An angel picture on the corridor O section

I bumped into Brian (peeking on the side), Pat and Evan out on the corridor O section.

The third task was a score-O. There were seven controls that we could find in any order. Two of them had questions. Brian and Timothy were running near me and we all got to their first of the two question controls and couldn't find the sign with the question on it. We went to the next. Again, no question. We were puzzled but knew we were in the right place. Just as we started running off Timothy realised our error - the questions were on our control sheet! So, we went back to the first one and continued from there.

The fourth task was a map memory exercise combined with a multiple choice thing. At the 'start' there was an A4 sheet with a section of map and two controls marked - A & B. Then, there was a question that went something like, "Does Christmas Day fall on a Tuesday or Thursday this year?". And the answer was linked to A or B. Brian and I didn't get it as we thought we had to go to both controls. So, off we went to A. When we got there a sheet said that we were wrong (Thursday) and that xmas was on a Tuesday this year -  a map directed us to control B. Ahhhh! At B there was another section of map with C & D. The question related to a control description symbol - what did the symbol drawn (circle with an 'x' in it) represent... a root stock (tree stump) or man-made feature. We got it and shot off to the correct control.

Pat was with me and Brian at this point and as we left for the root stock he shot off to my right - 90 degrees different to me. At the finish I asked him what he was doing and he blushed - saying that he'd gone in completely the wrong direction. He'd checked the map (remember that this was a map memory exercise so the controls were not marked on the map we were carrying - we didn't even have this bit), noted the road and root stock and shot off up the hill. He got to another root stock and realised that Brian and I were nowhere to be seen. He was quite sheepish (as he should be!).

The course wrapped up with a cone grid. Under each cone was a number and we had to add 'em all up to get the answer. 29. Boom. What fun!

The entry fee for this event is a pressie no more than R40 in value. Then, at prize giving, every person that brought a gift along gets to choose a gift from the table. I got a lovely gift with pecan fudge shortbread and Sally Williams chocolate.

Pressie time!

Well done WITSOC. That has to be one of the most fun O events that I've done. Very creative! Thank you.